Return Policy
Return Window
Customers may initiate returns within 14 days of delivery, unless otherwise specified per product.
Eligibility
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Items must remain unused and in original condition.
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All packaging, accessories, and manuals must be included.
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Damaged, altered, or worn items are not eligible for returns.
Exclusions
Customizable or personalized products, as well as clearance or promotional items, cannot be returned.
Return Process
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Contact support with order information.
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Obtain a return authorization and instructions.
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Ship items back following the guidance.
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After inspection, a replacement or store credit may be issued.
Processing Timeline
Returned items are evaluated promptly, and the resolution is communicated within a reasonable timeframe.